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Chairman's Update 20/1/2021

In May 2016 I gave evidence against Smart Motorways and the way they were being rolled out. I questioned emergency refuge areas spacing, I questioned signage and the education of motorists and I questioned the validity and safety of THE RED X signs displayed on the gantries.

In 2018, I founded the campaign for safer roadside rescue and recovery. Ably supported by Sir Mike Penning, Tracey Crouch and many of their colleagues in the House of Commons, I would like to think CSRRR had a major role to play in that no new sections of smart motorways were opened until the outcome of Stocktake was released by SoS for Transport, Grant Shapps MP.

While this is of little comfort to the relatives and families of those people who were killed on Smart Motorways, of which some deaths were avoidable, I am now more confident that those people have not died in vain, and my personal condolences goes out to each and every one of you, your pain is unimaginable!

It is no secret that In the past I have personally have been a long time critic of Highways England, and not just about Smart Motorways! However after every battle in order for it to be worth while you have to win the peace!

Brexit is a classic example of 2 bodies who were worlds apart now working together in the best interests of Europe as a whole! Since 2018 I have seen that sea of change within Highways England. The attitude, the continuity, the honesty, but most of all Highways England’s commitment to not only working alongside the recovery industry in our daily plight of keeping the SRN , running safely and efficiently, but to improving safety and standards on Smart Motorways!

Since September 2018 when PROF  had its first meeting with Highways England, together we have worked tirelessly to effect the safety of road users, Recovery industry VROs , and of course the public we all serve. The new acting CEO of Highways England, Nick Harris has been instrumental in encouraging and actioning the new various new strategic partnerships that have either been signed or are in the pipeline. Nick Harris personally initiated the Highways England  Recovery Industry Executive Group which includes all of the industry major stakeholders.

We now have a Smart Motorways working group which began last year , and is currently tackling the very subjects I brought up at the 2016 select committee!

1. Red X's.

2. Emergency refuge areas, size and spacing.

3. Signs, digital and otherwise.

4. Faster communications between, stranded motorists, motoring organisation, and Highways England traffic officer .

I am proud to say all of these very relevant points are being worked on and will help to reduce deaths at the roadside. Those that know me, and know PROF will understand my direct approach to all matters as important as Smart Motorways and will know I will not pay lip service or be patronised into stating anything but the truth! But I speak the truth when I state, Highways England is a different animal to the Highways Agency! Nick Harris and his team have been a breath of fresh air in dealing with a government agency that actually listens and is working with us!

The strategic partnerships across the board will unite and bring together a cohesive industry whose main objectives will be to raise standards, increase the safety of all road users and ultimately save lives! Sadly we cannot change the past, but together we are working every day to improve the future.

Sir Mike Penning and Tracey Crouch committed their time , their passion and their reputations supporting the CSRRR. Their continued support will never be undermined or compromised by PROF. However I am confident that the new regime and the people I speak to on a weekly sometimes daily basis will deliver a safer strategic road network.

Our work continues on a weekly basis, not just on Smart motorways but on COVID 19, on going risk assessments and ongoing standards and safety. But we do this work now as partners, not as individual entities.

Richard Goddard
Chairman PROF

Some Good News for 2021 - This letter received by the Chairman

Is the Campaign for Safer Roadside Rescue and Recovery (CSRRR) on the BRINK?

Below is an article from Sundays Telegraph Newspaper which we hope confirms that the industry is about to become a safer place. Of course there is still much more to do but at least the CSRRR has got us this far.

A message from the Chairmen
The campaign for red lights is currently being reviewed by the government which is of course welcomed by the rescue and recovery industry. Many different industry stakeholders are now, or have already been asked to give evidence in support of red lights, and as the founder of  both the campaign for red lights and safer smart motorways I welcome the positive support we are now getting across the board.  However, I am very conscious that certain trade associations that were both mute and inactive for decades until the campaigns gained media and government profile, are once again trying to connect their winch cables to the PROF band wagon! Of course an industry win is an industry win and safer VROs  and the recovery industry's higher profile in the corridors of Westminster is a win in itself, but credit were credit is due please guys?

Lets not forget the late great Dave Gregory was the catalyst in creating the entities that became both PROF and the CSRRR by putting me together with Tendo consulting, who let’s face it without them and Sir Mike Penning the campaign would never have got off the ground! - RISC and Andy Lambert have also played a major role with both financial support and constructive administrative input. Also Call Assist, LV  Britannia Rescue, Allianz global, IVR, NTDA, Creative Funding and APEX have also been supporters. Win lose or draw, collectively these are the people that have got red lights to the critical Government review stage and as we all patiently wait for the governments conclusion we should all take credit as a united industry in asking the question that should have been asked decades ago instead of creating the illusion that it had been!

It also occurs to me that many of those organisations mentioned may have missed Sir Mike Penning's interview with Kay Burly on Sky regarding red lights, because at the time of airing they were attending the launch of The Professional Operators Federation in Westminster and so we have reproduced it in our Media section (Click Here to Watch).

In further news - It is my great pleasure to announce that the Professional Recovery Operators Federation now has a seat on the NRITG. We were recently unanimously voted onto NRITG, by the current board who have recognised the vital contribution PROF has made to the recovery industry in the 2 short years since our launch.

I am positive that PROF can in the future contribute in maintaining the very high standards that our industry demands. During these most difficult of times safety and standards are of paramount importance! The IVR in particular are the recovery industry flag bearer of the very best in practical and innovative training along with best working practices,! the Professional Recovery Operators Federation looks forward to both learning from and working together with the IVR on improving and maintaining recovery industry standards. Along with the strategic partnership agreement, which was a PROF initiative, this is another positive step in uniting the recovery industry , giving us a stronger voice and professional image.

Richard Goddard

It has been some months since the initial lock down has thrown this country into crisis! A Heath Pandemic is one thing, a global economic crisis is another. We are locked into both and we must use whatever tools and information we can to survive! To that end PROF, requested an overview of the decline in volumes to help give an insight to both work providers and VROs as to how critical position we all find ourselves in. APEX have been proactive and helpful in providing PROF with the stats they have collated, which identifies the massive decline in volumes the recovery industry is now suffering!

(Webmaster note: As we receive these updates they will be posted below. You may need to use CTRL+F5 or similar to refresh your cache for the latest data)

Further to weekly volume stats below which have been kindly but painstakingly gathered by our Colleagues at APEX , we now have a comprehensive breakdown. Of the Recovery Industry’s OUT OF HOURS volumes , which usually make pretty grim reading under normal circumstances. In Today’s COVID19 crisis , The fall in the out of hours volumes is unfortunately compounding the fall in our daily volumes!

The information PROF is providing to the whole independent industry is to help each individual VRO review their own cash flow and economic viability . Hopefully this information is of use to you and as individual VROs you have the information to hand to make your own individual business decisions and adjustments where you see fit .


Richard Goddard

The graph also provided provided by APEX, shows the volume decline since the lock down started. Hopefully this information will help work providers and VROs in making difficult businesses decisions going forward. The acute lack of volume will   present us all with a relative acute lack of cash flow.

PROF. the IVR, APEX, and the independent work providers are all working closely together on a regular basis to provide the independent network with as much helpful information and guidance we can gather to assist us all in trying to make the right informed decisions that will be critical to our future existence. Different business entities, VROs and work providers, with different economics in different locations, will respond in their own way.

I believe the release of this information will help everyone in making informed decisions. The Federation supports the independent recovery industry, and I hope this information helps you to help yourselves. Our thanks to APEX for their vital and timely input. PROF continues to work together with our stakeholders to support the independent network. Further updates will follow and be available here on this website.

Richard Goddard

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